Customer Service Apprenticeship – Sheffield Specsavers
SPECSAVERS OPTICAL SUPERSTORES LIMITED · 20 The Moor, Sheffield, S1 4PA · £17,102 per year
Advertised: £17,101.92 a year
Closing date: 6 Oct 2026
As an apprentice in our store and you’ll have everything you need to truly realise your potential- with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and be dealing with orders and payments.
The role: Giving customers top-notch advice Giving customers a warm welcome to the store Dealing with orders Efficiently answer telephone calls to the store Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training: Level 2 Customer Service Practitioner Apprenticeship Standard Functional Skills in maths and English (if required) Blended on / off-the-job training and location to be confirmed
After the apprenticeship: At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Things to consider: Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position; you must not have worked in the customer service sector before.
Working week: Days and shifts to be confirmed- full-time to include weekend working.
Pay information: £17,101.92 a year
Training provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED
Training course: Customer service practitioner (level 2)
Apprenticeship level: 2
Hours per week: 40
Positions available: 1
Duration: 1 Year
Expected start: 20 October 2026
Skills: Communication skills, Organisation skills, Administrative skills, Team working
Qualification: Essential · GCSE · Maths · 9-4 (A*- C)
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